APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus streaming restore in SAN mode may fail. Streaming restore in SAN mode is based on proxy's detection about whether the selected transport modes list containing SAN only or not. This detection is not working therefore the handling for SAN only restore mode might fail.. Virgo log shows : ------- [Timestamp] ERROR Thread-20864 c.c.e.serviceprovider.recovery.hypervisor.CreateVMStreamingStep 1623805125066 Failed copy VMDK files from proxy XXXX for VM XX. (One of the parameters was invalid (evddk-3)) [Timestamp] INFO Thread-20864 c.c.e.serviceprovider.recovery.hypervisor.CreateVMStreamingStep 1623805125066 Error copying vdisk files from proxy com.catalogic.ecx.service provider.common.hypervisor.exception.HypervisorException:One of at com.catalogic.ecx.serviceprovider.common.hypervisor.vmware.V MwareRestoreProxy.restore(VMwareRestoreProxy.java:105) Timestamp [I] <VDDK> VixDiskLib: VixDiskLib_ConnectEx: No transport modes available to access disks. Error 3 (One of the parameters was invalid) at 4844. Timestamp [E] Virtual machine XX,(User:yyy) could not be connected. Error:One of the parameters was invalid (evddk-3) ------- Versions affected: 10.1.7.x and 10.1.8.x
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.7 and 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.8 ifix2 and 10.1.9. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The fix for this issue is to always create a VM snapshot for restore streaming restore regardless of transport mode.
Temporary fix
Comments
APAR Information
APAR number
IT37813
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-29
Closed date
2021-08-27
Last modified date
2021-08-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hyperv VMware
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024