IBM Support

IT37745: AMQ9797E message might contain incorrect validation error code if local certificate validation fails

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APAR status

  • Closed as program error.

Error description

  • IBM MQ validates the local certificate as part of initializing
    SSL/TLS capability. If this validation fails, an AMQ9797E
    message is reported, which contains an internal validation error
    code. This error code is always reported as 575001, regardless
    of the reason for the validation failure.
    
    
    AMQ9797E: Validation checks for the local personal certificate
    with label
    'qmgrcert' failed. The channel did not start.
    EXPLANATION:
    .....
    More information may be available by issuing "-cert -validate"
    against the
    certificate using the certificate management tools supplied
    with the product.
    The certificate validation error was 575001.
    ACTION:
    Ensure that the system has a valid personal certificate and
    restart the
    channel.
    

Local fix

  • Use the "-cert -validate" option of runmqakm or runmqckm,
    specifying the appropriate keystore and certificate label, to
    obtain information on the nature of the certificate validation
    failure.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of IBM MQ TLS capability using a local certificate that
    cannot be validated by IBM MQ's cryptographic provider.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A logic error meant that the validation error code was never
    overridden from its default value of 575001 prior to insertion
    into the AMQ9797E message.
    

Problem conclusion

  • In the event of a local certificate validation failure, the
    correct error code is now obtained from the IBM MQ client or
    queue manager's cryptographic provider and inserted into the
    AMQ9797E message.
    
    On receipt of this error, users should inspect the local
    certificate using the certificate management tools provided with
    IBM MQ to obtain further details of the validation failure, as
    described in the AMQ9797E message.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 LTS   9.1.0.10
    v9.2 LTS   9.2.0.4
    v9.x CD    9.2.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37745

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-23

  • Closed date

    2021-11-05

  • Last modified date

    2021-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910"}]

Document Information

Modified date:
06 November 2021