APAR status
Closed as program error.
Error description
When performing Backup from office 365 users Calendar events from Outlook , job fails with following errors: CTGGR0009 EXCHANGE CALENDARS BACKUP - user xxx@xxxx.onmicrosoft.com - The task ended with a failed status. CTGGR0034 EXCHANGE CALENDARS BACKUP - xxx@xxx.onmicrosoft.com - The following error occurred during processing: Connection timeout.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * Please see Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level 10.1.8 * * ifix2 and 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed so that calendars events backup is completed successfully and the connection during backup operations is not timed out
Temporary fix
Comments
_
APAR Information
APAR number
IT37735
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-22
Closed date
2021-08-30
Last modified date
2021-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps O365
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024