IT37725: HITACHI PROBE FAILS WITH NULL POINTER EXCEPTION ERROR

APAR status

• Closed as program error.

Error description

• hitachi probe fails with null pointer exception error.
  
  
  Jul 15 22:55:13 probe-data-processor-5bbdcd6bd-4rltq
  probe-data-processor error Exception encountered when processing
  Probe data under Probe Data Processor for device 1:22:441183
  (UUID: <device-uuid>, Timestamp: 1626378909975, TenantId:
  <tenant-uuid>). com.ibm.srm.dataprocessor.probe.service.excepti
  on.ProbeDataProcessorException:Error while Processing probe data
  java.lang.NullPointerException: null
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Hitachi devices        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Hitachi probe fails with null pointer exception error.       *
  *                                                              *
  * probe-data-processor error Exception encountered when        *
  * processing                                                   *
  * Probe data under Probe Data Processor for device 1:22:441183 *
  * (UUID: <device-uuid>, Timestamp: 1626378909975, TenantId:    *
  * <tenant-uuid>).                                              *
  * com.ibm.srm.dataprocessor.probe.service.excepti              *
  * on.ProbeDataProcessorException:Error while Processing probe  *
  * data                                                         *
  * java.lang.NullPointerException: null                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels