IT37539: A LAN-FREE RESTORE FAILS WITH MESSAGES ANR9999D AND ANR0106E WHEN USING A DOWN-LEVEL STORAGE AGENT.

8.1.12.200-IBM-SPSRV-WindowsX64
8.1.12.200-IBM-SPSRV-Linuxx86_64
8.1.12.200-IBM-SPSRV-Linuxs390x
8.1.12.200-IBM-SPSRV-Linuxppc64le
8.1.12.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads
IBM Spectrum Protect Server V8.1.12.X interim fix downloads

APAR status

• Closed as program error.

Error description

• A LAN-Free restore will fail when a  IBM Spectrum Protect Server
  version 8.1.9 or later is used in combination with a IBM
  Spectrum Protect Storage Agent below version 8.1.9 including all
   7.1 versions.
  The problem is characterized by the ANR9999D and the ANR0106E
  messages together with the 9999 return code and the indication
  of the "AS.Volume.Status" table.  Below is an example of the
  messages found in the activity log.
  
  [DATE]   [TIME]      ANR9999D_4043631333
  AbortStaTxn(smtb.c:12609) Thread<57662494>: resource waiter
  signalled - no other abort action needed. (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494> issued message
  9999 from: (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x0000000100036e34 StdPutText (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x000000010003808c OutDiagToCons  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x000000010000d018 outDiagfExt (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x0000000100d330c8 IPRA.$AbortStaTxn  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x0000000100d321a8 SmDatabaseServerSession  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x00000001006f75d8 IPRA.$DoDbServer  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x00000001006e7790 smExecuteSession  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x000000010058b068 psSessionThread  (SESSION: 53981486)
  [DATE]   [TIME]      ANR9999D Thread<57662494>
  0x0000000100010af0 StartThread (SESSION: 53981486)
  [DATE]   [TIME]      (57662494) Context report (SESSION:
  53981486)
  [DATE]   [TIME]      (57662494) Thread AcceptingThread (564) is
  a parent thread related to: 57662494 (SESSION: 53981486)
  [DATE]   [TIME]      (564) Generating TM Context Report:
  (struct=tmTxnDesc) (slots=256) (SESSION: 53981486)
  [DATE]   [TIME]      (564)  *** no transactions found ***
  (SESSION: 53981486)
  [DATE]   [TIME]      (564) Generating SM Context Report:
  (SESSION: 53981486)
  [DATE]   [TIME]      (564)  *** no sessions found *** (SESSION:
  53981486)
  [DATE]   [TIME]      (564) Generating AS Vol Context Report:
  (SESSION: 53981486)
  [DATE]   [TIME]      (564)  No mounted (or mount in progress)
  volumes. (SESSION: 53981486)
  [DATE]   [TIME]      (564) Generating ssSession Context Report:
  (SESSION: 53981486)
  [DATE]   [TIME]      (564)  No storage service sessions active.
  (SESSION: 53981486)
  [DATE]   [TIME]      (564) Generating ssOpenSeg Context Report:
  (SESSION: 53981486)
  [DATE]   [TIME]      (564)  No storage service segments found.
  (SESSION: 53981486)
  [DATE]   [TIME]      (564) Generating BF Copy Control Context
  Report: (SESSION: 53981486)
  [DATE]   [TIME]      (564)  No global copy control blocks.
  (SESSION: 53981486)
  ...
  [DATE]   [TIME]      ANR0409I Session 53981486 ended for server
  STORAGEAGENTNAME (STORAGEAGENTOS ). (SESSION: 53981486)
  [DATE]   [TIME]      ANR0106E (Session: 53946166, Origin:
  STORAGEAGENTNAME) asvol.c(3702): Unexpected error 9999 fetching
  row in table "AS.Volume.Status". (SESSION: 53946166)
  [DATE]   [TIME]      ANR3602E (Session: 53946166, Origin:
  STORAGEAGENTNAME)  Unable to communicate with database server.
  (SESSION: 53946166)
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Server 8.1.9 or later on all supported
  platforms
  | MDVREGR 8.1.9.0-TIV_5698MSV |
  
  Additional Keywords:
  TS004644239 lanfree LAN-Free ANR9999D ANR0106E restore
  AS.Volume.Status
  

Local fix

• Upgrade the IBM Spectrum Protect Storage Agent to version 8.1.9
  or later
  If an upgrade of the IBM Spectrum Protect Storage Agent is not
  possible perform the restore without the IBM Spectrum Protect
  Storage Agent
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.12.200 and 8.1.13. Note  *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

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