APAR status
Closed as program error.
Error description
During an IBM Spectrum Protect Plus restore job, the VADP proxy is not released immediately after the restore for a virtual machine is completed. This can become a problem when a restore job contains multiple virtual machines and some need to wait for a VADP proxy to become available after the softcap task limit is reached, which can cause the restore job hang indefinitely with the following messages seen in the restore job log: WARN,timestamp,2,CTGGA0682,VM VMNAME1 is waiting for proxy. All proxies for site A are being fully utilized. Data streams in use: 4 site limit set: 4. Retrying in 30 seconds. WARN,timestamp,2,CTGGA0682,VM VMNAME2 is waiting for proxy. All proxies for site A are being fully utilized. Data streams in use: 4 site limit set: 4. Retrying in 30 seconds. WARN,timestamp,2,CTGGA0682,VM VMNAME3 is waiting for proxy. All proxies for site A are being fully utilized. Data streams in use: 4 site limit set: 4. Retrying in 30 seconds. ...... Initial impact: Medium Versions Affected: 10.1.5 and later Additional keywords: SPP, SPPLUS, TS005687917, Streaming Restore, VADP proxy
Local fix
Use either of the following options: 1. Set a higher value for the "Softcap task limit" option if possible. This will assign more CPU cores to VADP proxy to handle the restore. 2. Create one restore job for each virtual machine if multiple ones are needed to restore.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.7 and 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level 10.1.8 * * ifix 2 and 10.1.9. Note that this is subject to change at * * the discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed so that after streaming restore is done for a VM, proxy is immediately released for next VM to use.
Temporary fix
Comments
APAR Information
APAR number
IT37476
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-01
Closed date
2021-08-27
Last modified date
2021-08-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hypervis VMware
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024