IBM Support

IT37378: WEBUI SHOWS INTEGRATION SERVERS AS STARTED RATHER THAN STOPPED IF A SERVER IS STOPPED VIA THE WEB UI IN ACE 11.0.0.12+

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APAR status

  • Closed as program error.

Error description

  • If the ACE WebUI is used to stop an integration server, the
    displayed state of the server will transition from "Started" to
    "Stopping" then back to "Started" despite the integration server
    correctly shutting down.
    

Local fix

  • Refreshing the page will make the web UI display the correct
    state of the integration server.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of IBM App Connect Enterprise 11.0.0.12 or above.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    If the ACE WebUI is used to stop an integration server, the
    displayed state of the server will transition from "Started" to
    "Stopping" then back to "Started" despite the integration server
    correctly shutting down.
    

Problem conclusion

  • The state of the integration server is now correctly displayed
    as "Stopped" after being stopped via the web UI.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v11.0      11.0.0.14
    v12.0      12.0.2.0
    
    The latest available maintenance can be obtained from:
    http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041
    
    If the maintenance level is not yet available,information on
    its planned availability can be found on:
    http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37378

  • Reported component name

    APP CONNECT ENT

  • Reported component ID

    5724J0550

  • Reported release

    B00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-23

  • Closed date

    2021-08-20

  • Last modified date

    2021-10-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    APP CONNECT ENT

  • Fixed component ID

    5724J0550

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B00"}]

Document Information

Modified date:
13 October 2021