Direct links to fixes
APAR status
Closed as program error.
Error description
IBM Spectrum Protect Server version 8.1.12.000 and higher, can crash, when tiering or copying to a cloud-container or tape storage pool, fails or is incomplete. There is no specific message generated in the activity log or dsmffdc.log, just that the tiering failed or finished incomplete. The stack from using dbx on AIX will be similar to: pkmemory.IPRA.$CheckMemory(??, ??, ??, ??, ??) at 0x100005960 pkmemory.pkFreeTracked(??, ??, ??, ??) at 0x100005340 sctier.IPRA.$FreeTierParentCtrlP(0x12bf676e0) at 0x100674958 sctier.ScParentTieringThread(??) at 0x100675f74 pkthread.pkShutdown.StartThread(0x0) at 0x1000114ac The key function to match this APAR is FreeTierParentCtrlP. In addition, a crash can be seen with a stack similar to the following on Windows: adsmdll!scIsFsTiering+0xd7 adsmdll!imFSDeletionThread+0x549 adsmdll!startThread+0x5b3 ucrtbase!thread_start<unsigned int (__cdecl*)(void * __ptr64)>+0x3a kernel32!BaseThreadInitThunk+0x14 ntdll!RtlUserThreadStart+0x21 The key function here is scIsFsTiering. A further related stack seen is: ScUpdateAllNodeFsPairsHwm(??) at 0x10122ddb0 ScParentTieringThread(??) at 0x1006760a0 StartThread(0x0) at 0x1000114ac The key function is ScUpdateAllNodeFsPairsHwm. IBM Spectrum Protect Versions Affected: IBM Spectrum Protect Server 8.1.12.000 and higher on all supported platforms | MDVREGR 8.1.12.0-TIV_5698MSV | Additional Keywords: TS005732158 TSM crash core abend tiering tier
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 8.1.12.200 and 8.1.13. Note * * that this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT37377
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-23
Closed date
2021-08-12
Last modified date
2022-06-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]
Document Information
Modified date:
16 June 2022