IBM Support

IT37273: CTGGF0204 MESSAGE NOT INDICATING REASON OF FAILED INVENTORY FOR ORACLE DATABASE

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APAR status

  • Closed as program error.

Error description

  • The inventory Job log in IBM Spectrum Protect Plus for Oracle
    servers does not list the precise reason why a database is not
    inventoried.
    
    The current message seen in the job log is :
    WARN ... CTGGF0204,[<OracleHostAddress>] Could not collect
                       details for DB instance <DBName>:
                       '<Oracle_Home>'.
    
    The administrator will see the job ends in state PARTIAL and
    the above warning message but no further indication why this is
    seen.
    One possible reason for the warning is because the Oracle
    version is unsupported.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Additional Keywords: SPP, SPPLUS, TS005776786, version,
                         unsupported, requirement
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.x                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.9. Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • Added CTGGF0232 and CTGGF0233 job log warning messages if
    unsupported version of Oracle is found during inventory.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37273

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-15

  • Closed date

    2021-09-22

  • Last modified date

    2021-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Apps     Oracle
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024