IT37211: ANR9999D_2217168549 DURING LANFREE BACKUP

8.1.12.200-IBM-SPSRV-WindowsX64
8.1.12.200-IBM-SPSRV-Linuxx86_64
8.1.12.200-IBM-SPSRV-Linuxs390x
8.1.12.200-IBM-SPSRV-Linuxppc64le
8.1.12.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads
IBM Spectrum Protect Server V8.1.12.X interim fix downloads

APAR status

• Closed as program error.

Error description

• Problem Description:
  During a LANFREE backup against IBM Spectrum Protect Server,
  there an attempt to find a LANFREE path to Directory container
  storage pool even being prohibited and generate
  ANR9999D_2217168549 but backup complete successfully
  
  Customer/Support diagnostics:
  
  During the LANFREE backup you may see the message against
  actlog:
  ANR9999D_2217168549 pvrTestLanFreePath(pvr.c:9350)
  
                           Thread<868009>: Unable to find device
  class 2147483647.
  
  ANR9999D Thread<868009> issued message 9999 from:
  ANR9999D Thread<868009>  0x0000000100037c00 StdPutText
  
  ANR9999D Thread<868009>  0x0000000100038e6c OutDiagToCons
  
  ANR9999D Thread<868009>  0x000000010000d028 outDiagfExt
  
  ANR9999D Thread<868009>  0x0000000100304d38
  
                           pvrTestLanFreePath
  
  ANR9999D Thread<868009>  0x00000001005bd94c
  
                           ssLANFreePathtoPool
  
  ANR9999D Thread<868009>  0x00000001013e8750
  
                           FormatMgmtClass
  
  ANR9999D Thread<868009>  0x00000001013e8118
  
                           pmQueryActivePolicySet
  
  ANR9999D Thread<868009>  0x000000010078109c SmDoPSQry
  
  ANR9999D Thread<868009>  0x00000001007642c0 SmNodeSession
  
  ANR9999D Thread<868009>  0x000000010074dd58
  
                           IPRA.$HandleNodeSession  (SESSION:
  408736)
  
  ANR9999D Thread<868009>  0x00000001007384d0
  
                           smExecuteSession
  ANR9999D Thread<868009>  0x00000001005441a8
  
                           psSessionThread
  ANR9999D Thread<868009>  0x00000001000114b0 StartThread
  
  
  
  Running against the IBM Spectrum Protect Server, a trace with
  SS PVR LNF AS classes will found:
  
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D_2217168549
  pvrTestLanFreePath(pvr.c:9350) Thread<1332908>: Unable to find
  device class 2147483647.~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908> issued
  message 9999 from:~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x0000000100037c00 StdPutText ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x0000000100038e6c OutDiagToCons ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x000000010000d028 outDiagfExt ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x0000000100304d38 pvrTestLanFreePath ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001005bd94c ssLANFreePathtoPool ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001013e8750 FormatMgmtClass ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001013e8118 pmQueryActivePolicySet ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x000000010078109c SmDoPSQry ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001007642c0 SmNodeSession ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x000000010074dd58 IPRA.$HandleNodeSession ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001007384d0 smExecuteSession ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001005441a8 psSessionThread ~
  [1332908][pvr.c][9350][TraceMsg]:ANR9999D Thread<1332908>
  0x00000001000114b0 StartThread ~
  [1332908][sspool.c][9847][ssLANFreePathtoPool]:rc 9986
  pathexists 0 for server ABCDEF_STA to stgpool XYZ_STGPOOL.
  
  IBM Spectrum Protect versions affected:
  IBM Spectrum Protect Server v.7.1.3.0 and 8.1.0.0 and later, on
  all supported platforms
  
  Additional Keywords:
  TSM "Spectrum Protect" TS005653596   ANR9999D_2217168549
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of LAN-FREE.           *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.12.200 and 8.1.13.       *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported releases:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

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