IT37133: 8.1.12.000 SERVER CORE/CRASH IN SMMONITORTASKSESSIONS

8.1.12.200-IBM-SPSRV-WindowsX64
8.1.12.200-IBM-SPSRV-Linuxx86_64
8.1.12.200-IBM-SPSRV-Linuxs390x
8.1.12.200-IBM-SPSRV-Linuxppc64le
8.1.12.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads
IBM Spectrum Protect Server V8.1.12.X interim fix downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect server at 8.1.12.000 crashes in
  smMonitorTaskSessions with the following full failing stack:
  
  smMonitorTaskSessions() at 0x1000c1f50
  StatusMonitorGridsThread(??) at 0x1000c6020
  StartThread(0x0) at 0x1000114ac
  
  The crash can occur when the server monitor attempts to log
  information about a session that has already ended.
  
  The failing stack showing smMonitorTaskSessions as the routine
  for the point of failure for a server at  8.1.12.000  is
  indicative of this issue/APAR.  Dump/core analysis may be
  necessary to obtain the failing stack.
  
  
  IBM Spectrum Protect Versions Affected:
  8.1.12.00 LUW
  
  
  Additional Keywords:
  
  TSM TS005746137 core terminates down failure
  
  | MDVREGR 8.1.12.000-TIV_5698MSV |
  

Local fix

• If this server is not a hub or spoke server for an essential
  Operations Center (OC) management/administration configuration
  then status monitoring can be turned off to avoid this issue:
  SET STATUSMONITOR OFF
  Otherwise there is no other local fix.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.12.200 and 8.1.13. Note  *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

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