IBM Support

IT37017: REPEATED "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP NO_MSG_EXCEP " IN SYSTEM LOG

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APAR status

  • Closed as program error.

Error description

  • Customer upgraded from to 6.0.1.2 and since the upgrade seeing
    the error "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP
    NO_MSG_EXCEP " repeatedly in system.log.
    

Local fix

  • No
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Repeated "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP
    NO_MSG_EXCEP " in system log as follows:
    
    2020-06-11 08:35:23.089] ERROR 000110010734
    WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP NO_MSG_EXCEP
    [2020-06-11 08:35:23.089] ERROR [1591857323089] null
    [2020-06-11 08:35:23.089] ERRORDTL
    [1591857323089]java.lang.CloneNotSupportedException
    at java.lang.J9VMInternals.primitiveClone(Native Method)
    at java.lang.Object.clone(Object.java:58)
    at
    com.sterlingcommerce.woodstock.services.filesystem.FSCollectIDoc
    Ext.clone(FSCollectIDocExt.java:126)
    at
    com.sterlingcommerce.woodstock.workflow.Document.initExtensions(
    Document.java:457)
    at
    com.sterlingcommerce.woodstock.workflow.Document.<init>(Document
    .java:440)
    at
    com.sterlingcommerce.woodstock.workflow.Document.clone(Document.
    java:856)
    at
    com.sterlingcommerce.woodstock.workflow.Document.clone(Document.
    java:844)
    at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.cloneAll
    Docs(WorkFlowContext.java:1087)
    at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.unpackMe
    ssage(WorkFlowContext.java:878)
    at
    com.sterlingcommerce.woodstock.workflow.engine.WEHelper.dispatch
    SubWorkFlow(WEHelper.java:1725)
    at
    com.sterlingcommerce.woodstock.workflow.engine.WorkFlowEngineRMI
    Impl.dispatchSubWorkFlow(WorkFlowEngineRMIImpl.java:3438)
    at
    com.sterlingcommerce.woodstock.services.invokeWorkFlow.InvokeWor
    kFlowService.doWork(InvokeWorkFlowService.java:789)
    at
    com.sterlingcommerce.woodstock.services.invokeWorkFlow.InvokeWor
    kFlowService.processData(InvokeWorkFlowService.java:139)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1826)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:459)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.run(WorkFlowQueueListener.java:240)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:197)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:184)
    at
    com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
    wfTransporter.java:447)
    at
    com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
    er.run(BasicExecutor.java:508)
    at java.lang.Thread.run(Thread.java:818)
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    We fixed the problem by making FSCollectIDocExt cloneable.
    
    Delivered in:
    6000305
    
    All future Fix Packs can be found in the Release Timeline
    Matrix:  https://www.ibm.com/support/pages/node/6194265
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37017

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    603

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-25

  • Closed date

    2021-10-12

  • Last modified date

    2021-10-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"603"}]

Document Information

Modified date:
13 October 2021