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IT36969: BACKUP VMS FAIL WITH ERROR CTGGA2649, THE SPECIFIED KEY IS NOT FOUND IN THE DISK DATABASE

Abstract

IBM Spectrum Protect Plus job for backing up VMs on VMware fails with the following message:

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
27 July 2026