Direct links to fixes
APAR status
Closed as program error.
Error description
During a cross platform server upgrade from a V5.5.x Server running on UNIX to a V7.1.x Server running on Linux, the upgrade fails during the INSERTDB operation. Errors generated on the console will resemble the following: ANR9999D_1311689614 pvrConvertPosition(pvr.c:13926) Thread<1>: devType 20 must be handled here. ANR9999D Thread<1> issued message 9999 from: ANR9999D Thread<1> 0x00000000ec8ff3 OutDiagToCons ANR9999D Thread<1> 0x00000000ecbfe1 outDiagfExt ANR9999D Thread<1> 0x00000000a7fc98 pvrConvertPosition ANR9999D Thread<1> 0x00000000e422f3 ssUpgrdHandlePvrPos ANR9999D Thread<1> 0x00000000beb9fb tbInsertRecs ANR9999D Thread<1> 0x000000004bdbc9 AdmInsertDb ANR9999D Thread<1> 0x000000004bed11 admInsertDB ANR9999D Thread<1> 0x00000000488dea main ANR9999D Thread<1> 0x007f9cbcfdc3d5 *UNKNOWN* ANR9999D Thread<1> 0x00000000487289 *UNKNOWN* This problem will affect customers with tape volumes written in the IBM LTO format (device type 20). IBM Spectrum Protect Versions Affected: Cross platform server upgrade from V5.5.7 to V7.1.x Initial Impact: Medium Additional Keywords: migration extract extractdb insert cross-platform
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users of IBM LTO tape * * format. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.14, 8.1.12.200, and * * 8.1.13. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Linux, Solaris, and Windows. Platforms fixed: AIX, HP-UX, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT36947
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-18
Closed date
2021-06-04
Last modified date
2021-06-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
14 February 2022