APAR status
Closed as program error.
Error description
Starting with version 10.1.6, incremental backups of Microsoft Exchange or SQL Servers using IBM Spectrum Protect Plus will display the message in the job log : Detail <timestamp> CTGGA3714 [<HostAddress>] Volume (\\?\Volume{<VolumeId>}\, <X>:) runs as Base Backup, reason: no prior USN information and no message indicating an incremental backup is performed. It is correct that the log files will always be saved in full, but the database itself will be saved incrementally. The above message pertains only to the logs and therefore is correct but the job log does not report the database is saved incrementally. This is a messaging only issue, the incremental backup of the database itself does complete as expected. | MDVREGR 10.1.5 5737SPLUS | IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.6 and 10.1.7 Initial Impact: Low Additional Keywords: SPP, SPPLUS, TS005294849, message, incremental, full, base
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.6 and 10.1.7. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.8. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Previously missing progress updates made the job appear as if it was hanging, which was not the case. It is fixed by adding job log messages to report base or incremental backups for database file sets. Also, more progress reporting was added during the copy file process so that the backup progress can be monitored.
Temporary fix
Comments
APAR Information
APAR number
IT36557
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-13
Closed date
2021-04-19
Last modified date
2021-04-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024