IT36197: ANS2050E PASSWORD PROMPT MESSAGE IN DSMSCHED.LOG AFTER AN "UNLOCK NODE"

APAR status

• Closed as program error.

Error description

• When IBM Spectrum Protect Server administrator unlocks a node
  (UNLOCK NODE <NODENAME>), the Backup-Archive Client scheduler's
  next query on schedule stops with the messages (as seen in the
  dsmsched.log):
  
  "ANS2050E IBM Spectrum Protect needs to prompt
  for the password but cannot prompt because the process is
  running in the background.
  ANS1029E Communication with the IBM
  Spectrum Protect server is lost. Scheduler has been stopped."
  
  
  PASSWORDACCESS GENERATE is set in dsm.opt.
  
  The problem
  exists in polling and prompted schedmode.
  
  | MDVREGR
  8.1.6.0-TIV_5698ISMCL |
  

Local fix

• Stop and restart the scheduler service/process or client
  acceptor service/daemon on the client machine.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client 8.1.2, 8.1.4,     *
  * 8.1.6, 8.1.7, 8.1.8, 8.1.9, 8.1.10, 8.1.11, 8.1.12  running  *
  * on all platforms                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect backup-archive  client  version 8.1.13 on all        *
  * platforms.                                                   *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• Now when IBM Spectrum Protect Server administrator unlocks a
  node (UNLOCK NODE <NODENAME>), the backup-archive  Client
  scheduler's next query on schedule does not stop its work with
  message: "ANS2050E IBM Spectrum Protect needs to prompt
  for the password but cannot prompt because the process is
  running in the background".
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels