IBM Support

IT36102: MQ appliance might reload while performing SSL connection

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APAR status

  • Closed as program error.

Error description

  • MQ appliance might restart unexpectedly while performing SSL
    connections flows due to SIGSEGV.
    
    The backtrace will show following stack
    
    #0  0x00007f4eb8b170bd in nanosleep () from /???/libc.so.6
    #1  0x00007f4eb8b16f57 in sleep () from /???/libc.so.6
    #2  0x0000000000677b62 in _Z25generateExtendedBacktracev ()
    #3  0x000000000067921a in
    _Z15SaveToBacktraceiP9siginfo_tPvmPKcS3_S3_S3_S3_ (
    #4  0x0000000000cf6d18 in PrintBacktraceImpl
    (signum=signum@entry=11,
    #5  0x0000000000cf6f67 in default_sig_handler(int, siginfo_t *,
    void *) (
    #6  <signal handler called>
    #7  0x00007f4ebb234689 in SSL_CIPHER_get_name () from
    /???/libssl.so.1.0.0
    #8  0x0000000000b02610 in
    _ZN18drMultistepEnabled18ProcessSSLAuthInfoEP5arenaPKcS3_P5drSSL
    P18drSSLReadWriteInfo (h=0x7f4cd480b008, type=0x300d4f7 "s"...,
    #9  0x00000000007c0602 in _ZN9drGateway8AuthInfoEP5arenaPKcS3_ (
    #10 0x0000000000cc9d87 in _ZN14drSinkProtocol10BaseStreamEv (
    #11 0x0000000000cca1b0 in _ZN14drSinkProtocol11DriverSetupEv (
    #12 0x00000000007cc024 in _ZN9drGateway15GetBackProtocolEv (
    #13 0x00000000007cc3e9 in _ZN9drGateway13NoMoreHeadersEv (
    #14 0x00000000007d773d in
    _ZN9drGateway34Process_State_Front_BackConnectionEv
    #15 0x00000000007c991c in _ZN9drGateway12ParsePayloadEv
    (this=0x7f48be950028)
    #16 0x00000000007bf2c1 in
    _ZN9drGateway27FrontProcessorEventCompleteEPvS0_ (
    #17 0x0000000002716e54 in _ZN12dpDispatcher12ServicePortsEil (
    #18 0x000000000271e263 in _ZN12dpDispatcher11SleepOrWorkEi (
    #19 0x000000000272b092 in
    _ZN15dpThreadManager15ThreadEntryProcEPv (
    #20 0x0000000002adb202 in start_dpthread (arg=<optimized out>)
    #21 0x00007f4eb9a52e91 in ??? () from /???/libpthread.so.0
    #22 0x00007f4eb8b51cbd in ??? () from /???/libc.so.6
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All MQ appliance users
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A defect while attempting to log SSL session information caused
    memory access violation and resulted in appliance reload.
    

Problem conclusion

  • MQ appliance code has been modified to perform additional checks
    to prevent the memory access violation error.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.2 LTS   9.2.0.5
    v9.x CD    9.2.1
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36102

  • Reported component name

    MQ APPL M2002 V

  • Reported component ID

    5737H4701

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-03

  • Closed date

    2021-12-21

  • Last modified date

    2022-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ APPL M2002 V

  • Fixed component ID

    5737H4701

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
02 February 2022