APAR status
Closed as program error.
Error description
The following IBM Spectrum Protect Plus application inventory message can be seen in the job log : SUMMARY,<timestamp>,CTGGA2398,Starting job for policy Application Server Inventory. id -> <JobID>. IBM Spectrum Protect Plus version 10.1.7-3043. ... ERROR,<timestamp>,Failed to persist profile association changes ERROR,<timestamp>,CTGGA0790,Failed to complete (<serveraddress>) inventorying. ... DETAIL,<timestamp>,CTGGA0815,Task 22 : Catalog (<serveraddress>) for <serveraddress> completed with status PARTIAL In the virgo log, the related message reports a duplicate key issue : [<timestamp>] ERROR .. Failed to persist profile association changes com.syncsort.dp.xsb.persistence.dao.XSBDuplicateRecord Exception: org.springframework.dao.DuplicateKeyException: { "serverUsed" : "localhost:27018" , "ok" : 1 , "n" : 0 , "err" : "E11000 duplicate key error collection: ECDB_master.APPLICATION_OptionAssociationDTO_ VERSION index: _id_ dup key: { : ObjectId('<objectID>') }" , "code" : 11000}; nested exception is com.mongodb.MongoException$DuplicateKey: { "serverUsed" : "localhost:27018" , "ok" : 1 , "n" : 0 , "err" : "E11000 duplicate key error collection: ECDB_master.APPLICATION_OptionAssociationDTO_ VERSION index: _id_ dup key: { : ObjectId('<objectID>') }" , "code" : 11000} at ... This will be seen when existing SLA option changes are incorrectly processed as new SLA options instead of updates to existing options by IBM Spectrum Protect Plus. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Initial Impact: Medium Additional Keywords: SPP, SPPLUS, TS004811136, inventory, duplicate key
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.x. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.8. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Duplicate association entries (options and SLAs) can no longer be added to the catalog. Instead, if an association entry is added to the catalog, it is treated as an update and a duplicate entry is no longer added.
Temporary fix
Comments
APAR Information
APAR number
IT36061
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-03-01
Closed date
2021-04-28
Last modified date
2021-04-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024