APAR status
Closed as documentation error.
Error description
Documentation does not indicate that performing file-level restore for any BitLocker-encrypted drives on Windows virtual machine is not possible. This limitation applies to file-level restore in both VMware and Microsoft Hyper-V environment. IBM Spectrum Protect versions affected: IBM Spectrum Protect for Virtual Environments - Data Protection for VMware versions 7.1 and 8.1 IBM Spectrum Protect for Virtual Environments - Data Protection for Microsoft Hyper-V versions 7.1 and 8.1 Initial Impact: Medium Additional Keywords: TS004488040, BitLocker-encrypted, File-level restore, FLR
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments - Data * * Protection for VMware versions 7.1 and 8.1 * * IBM Spectrum Protect for Virtual Environments - Data * * Protection for Microsoft Hyper-V versions 7.1 and 8.1 * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This issue is projected * * to be fixed in the next update of the documentation of * * Tivoli Storage Manager for Virtual Environments and Spectrum * * Protect for Virtual Environment User's Guides and Knowledge * * Center. * * * * Until this information is published, the associated * * information updates are documented in the: * * - File Restore Known Issues and Limitations: IBM Spectrum * * Protect for Virtual Environments: Data Protection for VMware * * V7.1.3 or later * * https://www.ibm.com/support/pages/node/535591 * * - Known Issues and Limitations: Data Protection for * * Microsoft Hyper-V V8.1 * * https://www.ibm.com/support/pages/node/556485 * ****************************************************************
Problem conclusion
Documentation does not indicate that performing file-level restore for any BitLocker-encrypted drives on Windows virtual machine is not possible. This limitation applies to file-level restore in both VMware and Microsoft Hyper-V environments. The corrected information will be published with the next release of the Tivoli Storage Manager for Virtual Environments and Spectrum Protect for Virtual Environment documentation and included in the Documentation Updates tech note for that release. The updates will be located in the topic describing file-level restore of Windows virtual machines in both VMware and Microsoft Hyper-V environments.
Temporary fix
Comments
APAR Information
APAR number
IT36049
Reported component name
TSM VE DP MS HY
Reported component ID
5725TVEHV
Reported release
81W
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-02-26
Closed date
2021-02-26
Last modified date
2021-03-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM VE DP MS HY
Fixed component ID
5725TVEHV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
10 March 2021