APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus fails to backup VMs after they were moved using vMotion. The Joblog will show: ERROR,1602608951756,<date>,2,CTGGA2403,Backup of vm <VM> failed target storage volume name Datastore (<Datastore Name>) does not exist.. Error: spp_xxxx_yyyy_zzzzzzzzzz__groupa_bb_ This is seen when the vMotion happened between datacenters in the same vCenter and when the backup assigned is using a tag. Summary of vMotion Change: VMName = vm_name -> vm_name (no change) Datacenter = src_datacenter -> tgt_datacenter Cluster = src_cluster -> tgt_cluster Host = old_host.in.src.cluster -> new_host.in.tgt.cluster Datastore = src_datastore -> tgt_datastore Backup Tag = Backup-SLA -> Backup-SLA (no change) IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Initial Impact: Medium Additional Keywords: SPP, SPPlus, TS004232828
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.6 and 10.1.7. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.8. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed so that after encountering condition of backing up a storage migrated guest VM, subsequent backups will complete successfully.
Temporary fix
Comments
APAR Information
APAR number
IT36020
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-02-24
Closed date
2021-03-10
Last modified date
2021-03-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024