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IT35625: SELECTING AN ALTERNATE INSTANCE WHEN RESTORING A MICROSOFT SQL DATABASE FAILS WITH 'UNHANDLED ERROR' POP-UP MESSAGE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When selecting the restore destination of a Microsoft AAG
(AlwaysOn Availability Group) SQL database backup, a pop-up
window with 'Unhandled Error' is shown in the IBM Spectrum
Protect Plus User Interface.

The error only happens when
selecting an alternate instance.
Restoring to the same instance
completes without error.

| MDVREGR 10.1.6.0-TIV_5737SPLUS
|

IBM Spectrum Protect Plus Versions Affected:
IBM Spectrum
Protect Plus 10.1.7

Initial Impact: Medium

Additional
Keywords: SPP, SPPlus, MSSQL, TS004618503

Local fix

  • n/a

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Protect Plus level 10.1.7.                      *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Apply the fixing level when available. This problem was      *
* fixed in IBM Spectrum Protect Plus levels 10.1.7 ifix2 and   *
* 10.1.8. Note that this is subject to change at the           *
* discretion of IBM.                                           *
****************************************************************

Problem conclusion

  • The Microsoft SQL restore wizard "Unhandled Error" when
selecting a restore destination of an AlwaysOn Availability
Group has been fixed.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT35625
    • 

  • Reported component name
    SP PLUS
    • 

  • Reported component ID
    5737SPLUS
    • 

  • Reported release
    A17
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-01-21
    • 

  • Closed date
    2021-02-24
    • 

  • Last modified date
    2021-02-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SP PLUS
    • 

  • Fixed component ID
    5737SPLUS
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            31 January 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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