IBM Support

IT35622: THE SCRIPT STOPCONTAINER.SH IS NOT WORKING WITH 6.0.0.4

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APAR status

  • Closed as program error.

Error description

  • Customer has a service account user which is greater that 8
    characters and B2Bi version in use if 6004. However, the
    stopContainer.sh is not working, but the script hardstop.sh
    works to kill the container pids.
    

Local fix

  • The script stopContainer.sh needs to be fixed to correct fetch
    the pids for container processes for users having more than 8
    characters in the name.
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    The script stopContainer.sh does not work when the user's
    account name is more than eight characters.
    Customer has a service account user name which is more than 8
    characters and the B2Bi version that is in use is 6004. When the
    script stopContainer.sh does not stop the container processes,
    they continue to run. When the user tries it start the
    container, they get the error. Though the stopContainer.sh is
    not working, the script hardstop.sh works to stop the container
    pids.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A solution is provided to fix the logic responsible to fetch the
    process ids when the user name is more than eight characters.
    A code fix is provided.
    
    Delivered in:
    6000007
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35622

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-21

  • Closed date

    2021-07-29

  • Last modified date

    2021-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600"}]

Document Information

Modified date:
30 July 2021