IT35587: NULLPOINTEREXCEPTION DURING DS8000 PERFORMANCE MONITORING JOBS

APAR status

• Closed as program error.

Error description

• Storage Insights has been observed to encounter a
  NullPointerException while processing time series data as
  part of performance monitoring tasks
  
  ____________________________________________________
  The defect is against component:
  5608TPCSI
  
  Server/Manager build/release:
  5.4.1
  
  Problem as described by customer:
  DS8000 Performance monitor failure in Storage Insights
  
  Initial customer impact (low/med/high):
  med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring performance of DS8000  *
  * devices                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights has been observed to encounter a            *
  * NullPointerException while processing time series data       *
  * as part of performance monitoring tasks.                     *
  *                                                              *
  * This results in a failure to monitor and collect the         *
  * performance of the DS8000 device.                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q21   [ IBM-SI-MT ]
  
  ( release target 1Q 2021 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels