IBM Support

IT35562: SAP ADAPTER LOCKS THE USER ACCOUNT AFTER A TIMEOUT ERROR

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After a timeout error, the SAP Adapter tries to reconnect using
an uppercase password. After the retries have been exhausted
the user account is locked in SAP.

Local fix

  • 



Problem summary


    

  • ****************************************************************
USERS AFFECTED:
All Users of IBM Integration Bus v10.0 and App Connect
Enterprise V11.0 using SAP Nodes with JCO API 3.1 libraries


Platforms affected:
MultiPlatform

****************************************************************
PROBLEM DESCRIPTION:
A change in error codes between JCO Library versions 3.0 and 3.1
meant that a specific API call meant that logic to automatically
attempt to use an upper case version of the password was
incorrectly executed. On SAP systems with cases sensitive
passwords this can result in the user account being locked out.

    



Problem conclusion


    

  • Since the option to automatically use an upper case version of
the password is purely historical and no currently supported
version of SAP are configured by default with case insensitive
passwords IBM Integration Bus v10.0 and App Connect Enterprise
V11.0 SAP Adapter will no longer attempt to use an upper case
version of the password by default.

Users who wish to re-enable this functionality can do so by  by
setting environment variable MQSI_ENABLE_JCO_PASSWORD_UPPERCASE.

---------------------------------------------------------------
The fix is targeted for delivery in the following PTFs:

Version    Maintenance Level
v10.0      10.0.0.24
v11.0      11.0.0.12

The latest available maintenance can be obtained from:
http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041

If the maintenance level is not yet available,information on
its planned availability can be found on:
http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
---------------------------------------------------------------

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT35562
    • 

  • Reported component name
    INTEGRATION BUS
    • 

  • Reported component ID
    5724J0540
    • 

  • Reported release
    A00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-01-18
    • 

  • Closed date
    2021-03-25
    • 

  • Last modified date
    2021-03-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    INTEGRATION BUS
    • 

  • Fixed component ID
    5724J0540
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback