IT35087: MANY 2020-10-26 01:35:16.944] ERROR 000110010846 WORKFLOW.WORKFLOW.ERR_DOCUMENT_SETUSERLIFESPAN [DOCUMENT].SETUSERLIFESPAN()

APAR status

• Closed as program error.

Error description

• Since upgrading to Sterling Integrator V6000200 There are large
  amounts of the following messages logged to the
  system.log.<Date and time>:
  
  [2020-10-26 01:35:16.944] ERROR
  000110010846 WORKFLOW.WORKFLOW.ERR_Document_setUserLifeSpan
  [Document].setUserLifeSpan() Unable to insert/update document
  user lifespan
  
  There is no additional information to link to a
  particular issue to rectify.
  
  Observations:
  
  This was a known
  issue in Versions older than 5.2.6 where an APAR was issued
  (IT00772: UNEXPLAINED ERROR IN SYSTEM LOG) and released in
  V5.2.6.
  
  The APAR was meant to add additional information into
  the error message to track down root cause. The above message
  does not appear to have any additional information or
  associated additional messages in any other logs.
  
  This
  customer system logs have a very large amount of these messages
  every hour.
  
  I was unable to find other messages in other logs
  that may have consistently have linked to these messages.
  

Local fix

Problem summary

•  Problem Description:
  
  
  
  When upgrading to Sterling Integrator V6000200, getting a series
  of messages in the system.log.<Date and time>: ERROR
  000110010846 WORKFLOW.WORKFLOW.ERR_Document_setUserLifeSpan
  [Document].setUserLifeSpan() Unable to insert/update document
  user lifespan.
  
  There is no additional information to link to a particular issue
  to rectify.
  
  
  Users Affected:
  
  All
  
  
  
  Platforms Affected:
  
  All
  

Problem conclusion

•  Resolution Summary:
  
  A code fix is provided.
  
  
  
  Errors mentioned in the description are logged as DEBUG info and
  provides enough information about the operations, such as the
  count of rows deleted. Other details, such as the document id
  and workflow id will now be logged. Also, the actual error
  message will only be logged when insert/update fails.
  
  
  
  Result. The issue is fixed.
  
  
  
  Delivered in: 6000305
  
  
  
  All future Fix Packs can be found in the Release Timeline
  Matrix.
  
  https://www.ibm.com/support/pages/node/6194265
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels