IBM Support

IT35022: PCOM: 14.0.2 32-BIT MISSING JRE PATH AFTER UPGRADE FROM 12.0.2

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • User has auto-start macro set in the display session WS file
    that does Run Applet function. After upgrade from PCOM 12.0.2
    to 14.0.2, the auto-start macro no longer works. The Actions ->
    Run Java Applet menu item is also missing from the display
    session.
    

Local fix

  • Restore missing JRE Path registry key.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Personal Communications users                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to find Run Java Applet option under Actions menu     *
    * after launching PCOM session.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After install or upgrade to any version from V12, the registry
    key JRE Path under HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Personal
    Communications\CurrentVersion\ is not getting created which
    causes Run Java Applet option under Actions menu in launched
    session to not be available.
    

Problem conclusion

  • The required JRE Path registry key is added back to the install
    logic and Run Java Applet option under Actions menu is available
    in a session.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35022

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-23

  • Closed date

    2021-01-28

  • Last modified date

    2021-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • INSTALL
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

  • RD00 PSY

       UP

  • RE00 PSY

       UP

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00"}]

Document Information

Modified date:
31 August 2021