APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus Oracle backup fails when a space is anywhere in the data file path. The following error appears in the Job log when the backup fails: CTGGF0031,[oracledb1] Databse ORACLEDB1: Backup failed: df:?YOUR_ORACLE_FILE.DBF?: No such file or directory;Filesystem 1024-blocks Used Available Capacity Mounted on;/dev/sdix 100% /youroracle Customer/Support Diagnostics (If Applicable): Run the following command on the oracle system command line: select name from v$datafile; Look for the file name seen in the error message. In this example, the file name is: "YOUR_ORACLE_FILE.DBF". You MAY see a space in the file name like the following: /youroracle/ YOUR_ORACLE_FILE.DBF If there is a space anywhere in the data file path this problem occurs. Spectrum Protect Plus Versions Affected: 10.1.6 Initial Impact:: Medium Additional Keywords: ORACLE APPLICATION AGENT SPACE TS004484331
Local fix
The space in the data file name can be removed using the following Oracle knowledge base article https://support.oracle. com/knowledge/Oracle%20Database%20Products/1554322_1.html Note : Please review the article carefully with your Oracle admins to make sure it is safe to apply in your case. If you have questions about this article, contact Oracle support for guidance about renaming/moving the data file.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.6 and 10.1.7 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem was * * fixed in IBM Spectrum Protect Plus level 10.1.7 ifix2 and * * 10.1.8. * ****************************************************************
Problem conclusion
A space in the datafile path of an Oracle database will no longer cause the backup to fail.
Temporary fix
Comments
APAR Information
APAR number
IT34990
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A16
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-11-19
Closed date
2021-02-22
Last modified date
2021-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024