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IT34981: AVAILABLE ITEMS OF BACKUP OR OBJECT STORAGE INCORRECTLY DISPLAYED WHEN RESTORING A PVC FROM SNAPSHOT VIA SPP USER INTERFACE

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APAR status

  • Closed as program error.

Error description

  • When a restore job is initiated through SPP user interface by
    browsing to "Create Job" > "Restore" > "Kubernetes", clicking
    "Origin" > "From Snapshot" on the "Source snapshot" pane, not
    only the list of available snapshots is displayed, but also the
    list of available items of "backup" and "object storage" is
    shown, which should not be displayed there.
    
    This display issue
    can be misleading when trying to actually restore a PVC from a
    copy backup by mistakenly selecting the "Origin" > "From
    Snapshot", instead of using "Origin" > "From Copy", which can
    cause the restore job fail with the errors like below in
    joblog:
    ERROR,timestamp,2,CTGGA1126,There are no copies for the
    source volume name (spp_1027_2127_174B151C6CA) ID (34) storage
    server ID (2101)
    ERROR,timestamp,2,CTGGA1110,No selected item
    is recoverable.
    
    Initial impact:
    Medium
    
    Versions Affected:
    
    10.1.6
    
    Additional keywords:
    SPP, SPPLUS, TS004229946, K8s,
    Restore
    

Local fix

  • When restoring a PVC from a copy backup is needed, ensure that
    the "Origin" > "From Copy" is selected on the Source snapshot
    pane.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem was      *
    * fixed in IBM Spectrum Protect Plus level 10.1.7. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • Fixed an issue with filtering the recovery points displayed
    under the copy and snapshot backups.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34981

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-19

  • Closed date

    2021-02-08

  • Last modified date

    2021-02-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024