IT34739: MOUSE HOVERING AND LEAVING IT AT THE PCOMM OIA CAUSES THE CPU USAGE TO SPIKE UP.

IBM Personal Communications 14.0.3

APAR status

• Closed as program error.

Error description

• Customer reported that every time they mouse hover and leave it
  there at the leftmost side of OIA causes the CPU spikes up in
  processes as indicated in the Windows Task Manager. This is
  where MA (SNA type connection notification) and the Session
  letter is displayed. Moving the mouse away the CPU goes back to
  zero. Affected version of PComm are v14.0.2, v14.0.1 and 13.0.2
  (32 bit).
  

Local fix

• Move the mouse away from the OIA. PComm users need to be
  mindful not to leave the mouse pointer at the leftmost side of
  the OIA.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Personal Communications users                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When mouse hover is on the OIA control information column,   *
  * it should show the corresponding tooltip and after few       *
  * seconds tooltip should disappear. In this case, tooltip did  *
  * not disappear as well as CPU spike was not reduced.          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Below are the steps to reproduce the problem:
  
  1. Launch the PCOMM 5250 session
  2. Move the mouse position to OIA control area
  3. Mouse hover on any one of information columns
  4. It will be display the corresponding the tooltip and check
  the CPU spike of PCSWS using task manager
  

Problem conclusion

• PCSWS.EXE changes have been made to display tooltip only once
  even though the mouse hover is on the same column.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSWS
  

Fix information

• Fixed component name

  PCOMM COMBO-ENG

• Fixed component ID

  5639I7000

Applicable component levels

• RD00 PSY

     UP

• RE00 PSY

     UP