IBM Support

IT34720: THE LIBERTY SERVICE SHOWS AN INCOSISTENT RUNNING STATE

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APAR status

  • Closed as program error.

Error description

  • Problem
    Description:
    The Liberty Service shows that it is in an
    inconsistent Running state, in the Windows Services UI.
    The REST API UI stays up, but the Liberty Windows Service
    status is inconsistent.
    

Local fix

  • B2BISFG-54422
    

Problem summary

  • Users Affected:
    
    B2BI Windows customers
    
    
    
    Problem Description:
    
    The Liberty Service can show that it is in an inconsistent
    Running
    state, in the Windows Services UI. The REST API UI stays up, but
    the Liberty Windows Service status is inconsistent.
    
    
    
    Platforms Affected:
    
    Windows
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    Fixed the startWindowsService.cmd.in to stop the WLP Liberty
    Service, if it fails to start, before starting the Service from
    the command line.
    
    
    
    Delivered in:
    
    6000304
    6010002
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34720

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    603

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-28

  • Closed date

    2021-02-03

  • Last modified date

    2021-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"603"}]

Document Information

Modified date:
16 March 2021