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IT34679: "BACKUP FAILED: 'INT' OBJECT IS NOT SUBSCRIPTABLE" DURING WINDOWFILE SYSTEM BACKUPS WITH REPARSE POINTS.

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APAR status

  • Closed as program error.

Error description

  • If a reparse point, such as a symbolic link, is replaced by a
    file or directory that is not a reparse point, then during the
    next backup, the object is skipped and the backup
    continues.
    
    The job will show as a failed job in the
    dashboard. The message "Backup failed: 'int' object is not
    subscriptable" is recorded in the JobLog.
    
    Diagnostics:
    These steps can be taken to confirm the issue is being seen.
    
    1. View the failing JobLog with the "Backup failed: 'int'
     object is not subscriptable" message and save the job number
     reported in the first line.
    
    2. Generate an IBM Spectrum Protect Plus
    Server log bundle.
    
    3. Extract the bundle to a temporary
    location.
    
    4. Navigate to the location matching this
    description:
    /logs/application/<Job_Number>/<Failing_VM_IP_Address>/
    
    5.
    Search the command.log file for
    'setReparseData self.reparse_data_length = reparse_data[0]',
     without quotes.
    
    If 'setReparseData self.reparse_data_length
     = reparse_data[0]' is found in the command.log file, it
    indicates a reparse point
    that was replaced by a file or directory that is not a reparse
    point was encountered.
    
    Initial impact: Low
    Versions affected:
    10.1.6
    
    Additional keywords: SPP ISPP TS004094388
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6 - File System Backup  *
    * on Windows                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus levels       *
    * 10.1.7.                                                      *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed so that the backup succeeds, if a
    reparse point, such as a symbolic link, is replaced by a file or
    directory that is not a reparse point.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34679

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-26

  • Closed date

    2020-11-09

  • Last modified date

    2020-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024