IT34679: "BACKUP FAILED: 'INT' OBJECT IS NOT SUBSCRIPTABLE" DURING WINDOWFILE SYSTEM BACKUPS WITH REPARSE POINTS.

APAR status

• Closed as program error.

Error description

• If a reparse point, such as a symbolic link, is replaced by a
  file or directory that is not a reparse point, then during the
  next backup, the object is skipped and the backup
  continues.
  
  The job will show as a failed job in the
  dashboard. The message "Backup failed: 'int' object is not
  subscriptable" is recorded in the JobLog.
  
  Diagnostics:
  These steps can be taken to confirm the issue is being seen.
  
  1. View the failing JobLog with the "Backup failed: 'int'
   object is not subscriptable" message and save the job number
   reported in the first line.
  
  2. Generate an IBM Spectrum Protect Plus
  Server log bundle.
  
  3. Extract the bundle to a temporary
  location.
  
  4. Navigate to the location matching this
  description:
  /logs/application/<Job_Number>/<Failing_VM_IP_Address>/
  
  5.
  Search the command.log file for
  'setReparseData self.reparse_data_length = reparse_data[0]',
   without quotes.
  
  If 'setReparseData self.reparse_data_length
   = reparse_data[0]' is found in the command.log file, it
  indicates a reparse point
  that was replaced by a file or directory that is not a reparse
  point was encountered.
  
  Initial impact: Low
  Versions affected:
  10.1.6
  
  Additional keywords: SPP ISPP TS004094388
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.6 - File System Backup  *
  * on Windows                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus levels       *
  * 10.1.7.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that the backup succeeds, if a
  reparse point, such as a symbolic link, is replaced by a file or
  directory that is not a reparse point.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels