IT34669: NO HITACHI PERFORMANCE DATA: HWNPM2122W NO VALID PERFORMANCE DATA WAS PROVIDED BY THE MONITORED RESOURCE. [EXIT CODE -29)

APAR status

• Closed as program error.

Error description

• After configuring the Hitachi Export Tool and adding a G1500,
  no performance data is collected by Spectrum Control. Exit code
  -29 indicates that an invalid interval was set. 1 minute and 5
  minute intervals are the only supported intervals.
  
  performance
  monitoring job log...
  HWNPM2122W No valid performance data was
  provided by the monitored resource. No performance data records
  were inserted into the
  database.
  
  perf_monitor\20135\process_hitachi_vsp.log...
  INFO -
  Hitachi Performance Monitor sample interval set to: 15
  ERROR -
  
  ERROR - Data collection error
  DEBUG - Traceback (most recent
  call last):
   File "hitachi_vsp.py", line 96, in main
   File
  "DataCollect.py", line 948, in collect
  SystemExit: 0
  
  DEBUG -
  Writing status file...
  DEBUG - Exit code: -29
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control & Storage Insights users monitoring     *
  * Hitachi performance with incorrect interval                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After configuring the Hitachi Export Tool and adding a       *
  * G1500,                                                       *
  * no performance data is collected.                            *
  *                                                              *
  * Exit code -29 indicates that an invalid interval was set.    *
  * Only 1 minute and 5 minute intervals are supported           *
  * intervals.                                                   *
  * The configuration of performance interval was incorrectly    *
  * setup.                                                       *
  * Once reconfigured the performance monitoring works fine.     *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Spectrum Control 5.4.2   [ 5.4.2-IBM-SC ]
  ( release target 1Q 2021 / February )
  
  IBM Storage Insights 1Q21  [ 5.4.1-IBM-SI-Patch ]
  IBM Storage Insights 2Q21  [ 54X-IBM-SI ]
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

• Patch fixes are available for both:
  Spectrum Control / Storage Insights 5.4.0
  Spectrum Control / Storage Insights 5.4.1
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels