IT34584: SCHEDLOG OR ERRORLOG PRUNING STOPS IF PLUS SIGN IS ENCOUNTERED AT BEGINNING OF LINE

APAR status

• Closed as program error.

Error description

• Pruning of the errorlog or the schedlog will stop if there is a
  plus sign + as the first character in the row.  All subsequent
  entries do not get pruned, despite exceeding SCHEDLOGRETENTION
  or ERRORLOGRETENTION.
  
  Customer/Support Diagnostics:
  Below is a sample section of an errorlog that needs to be pruned
  10/13/2020 07:33:07 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:33:48 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:34:26 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:35:11 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:36:44 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:42:58 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  +10/13/2020 07:43:35 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:44:54 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:56:33 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:56:41 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:08:34 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:20:23 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:50:07 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:14:58 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:30:09 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:31:06 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  
  Behavior appears to be limited to the plus sign and not other
  characters.  A service trace of  'dsmc sched' will only show the
  lines above the row that starts with a plus sign get pruned,
  10/13/2020 08:32:36.709 [003608] [3668] :
  ..\..\common\ut\logutils.cpp( 862): Opening log file 'c:\program
  files\tivoli\tsm\baclient\dsmerror.log'
  10/13/2020 08:32:36.709 [003608] [3668] :
  ..\..\common\ut\logutils.cpp(1046): Log Pruner started.
  Log Retention Days = 1.
  10/13/2020 08:32:36.709 [003608] [3668] :
  ..\..\common\ut\logutils.cpp(1087): utPruneFile: tmp file is
  c:\program files\tivoli\tsm\baclient\dsmprune3608.log
  10/13/2020 08:32:36.709 [003608] [3668] :
  ..\..\common\ut\logutils.cpp(1149): Log file <c:\program
  files\tivoli\tsm\baclient\dsmerror.log> opened for pruning.
  Temporary file <c:\program
  files\tivoli\tsm\baclient\dsmprune3608.log> opened for pruning.
  10/13/2020 08:32:36.710 [003608] [3668] :
  ..\..\common\ut\logutils.cpp(1287): Log Pruner: 46 lines
  processed. 6 lines pruned.  ***Only the lines above the problem
  entry are evaluated and pruned****
  Log Pruner finished
  .
  ..
  
  Then, subsequent lines that exceed ERRORLOGRETENTION or
  SCHEDLOGRETENTION will remain in their respective log file, and
  no further entries will get pruned.
  
  +10/13/2020 07:43:35 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:44:54 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:56:33 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 07:56:41 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:08:34 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:20:23 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 08:50:07 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:14:58 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:30:09 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  10/13/2020 10:31:06 ANS1577I The Windows console event handler
  received a 'Ctrl-C' console event.
  
  
  
  
  
  Spectrum Protect Versions Affected:
  IBM Spectrum Protect Backup-Archive Client 7.1.x and 8.1.x
  
  Initial Impact: Low
  
  Additional Keywords:
  dsmprune TSM
  

Local fix

• Manually delete the row that starts with a plus sign, or add
  another character or space before the plus sign.  Then, normal
  pruning will continue.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect client versions 7.1 and 8.1 on all      *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.12. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  *
  

Problem conclusion

• Pruning of a log file will not be stopped if plus sign is
  encountered at beginning of line.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels