APAR status
Closed as program error.
Error description
SQL backup fails with the following error message in job log. The root cause is that writer WIDWriter status check is against all the writers, regardless of component selection. Writer [WIDWriter] reported error status([VSS_WS_FAILED_AT_BACKUP_COMPLETE], [12]), err[0x00000000] Versions affected: 10.1.*
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.0, 10.1.1, 10.1.2, * * 10.1.3, 10.1.4, 10.1.5 and 10.1.6 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.7. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Improved the VSS writer status checking to limit the checking only for applications in the backup job.
Temporary fix
Comments
APAR Information
APAR number
IT34487
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-10-09
Closed date
2020-11-13
Last modified date
2020-11-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024