IT34375: PCOMM V14 (64-BIT) CRASHES WHEN DRAGGING OR REARRANGING TOOLBAR ICONS

IBM Personal Communications 14.0.3

APAR status

• Closed as program error.

Error description

• As soon the user tried to move a toolbar symbol (via
  right-click and drag) to another position in the toolbar, PCOMM
  window closes for some reason.
  
  Noticed in Task Manager that
  pcscm.exe is hanging.
  
  The following errors are seen in the
  application events logs pointing to PCSTBAR.DLL
  module.
  
  Faulting application name: pcsws.exe, version:
  14000.0.19127.49, time stamp: 0x5cd096a3
  Faulting module name:
  PCSTBAR.DLL, version: 14000.0.19127.49, time stamp:
  0x5cd0a532
  Exception code: 0xc0000005
  Fault offset:
  0x000000000000fafb
  Faulting process id: 0x2314
  Faulting
  application start time: 0x01d679f5898f280e
  Faulting application
  path: C:\Program Files\IBM\Personal
  Communications\pcsws.exe
  Faulting module path: C:\Program
  Files\IBM\Personal Communications\PCSTBAR.DLL
  Report Id:
  db3d330f-265d-4f48-a3eb-73bcdb635349
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Personal Communications users                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When the user tries to move the toolbar symbol (via          *
  * right-click and drag) to another position in the toolbar,    *
  * the PCOM window closes for some reason.                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Below are the steps to reproduce the above problem:
  
  1. Launch PCOMM 5250 session and login
  2. Select any tool from the Toolbar and drag using Right click
  to any other position.
  3. After some time PCOMM will crash.
  4. Open the Task Manager, PCSCM.exe is hanging
  

Problem conclusion

• This issue occurred due to the return type mismatch after the
  64-bit migration.
  Changes have been made in PCSTBAR.DLL to handle the function
  prototype with the required Data Type.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSTBAR
  

Fix information

• Fixed component name

  PCOMM COMBO-ENG

• Fixed component ID

  5639I7000

Applicable component levels

• RE00 PSY

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