IBM Support

IT34373: PCOM: V14 (64-BIT) SELECTION PROBLEM WITH LEFT MOUSE BUTTON CLICK

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The "left click", which allows to select an area (to copy it),
    works correctly when a user tries to do it over the Login
    screen.
    
    However as soon as they logged-in, the "left click"
    has no effect and does not allow to make any selection.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Personal Communications v14 64-bit users             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When 3-D Buttons are enabled in 5250 sessions, users were    *
    * not able to select the text using left mouse click so they   *
    * are unable to perform the copy/paste operation.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Below are the steps to reproduce the problem:
    
    1. Launch PCOM 5250 session and login
    2. Go to Settings > Hotspots Setup > Point-and-Select Hotspots
    3. Select the check box 3-D Buttons below the PFnn check box
    4. Click on OK button
    5. Then select the text on the PCOM green screen using left
    mouse button
    6. In 32-bit PCOM we can select the text
    7. But in 64-bit PCOM we are not able to select the text
    

Problem conclusion

  • Changes have been made in PCSWS.EXE for mouse selection area
    calculation when the 3-D Buttons option is enabled in 64-bit
    PCOM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34373

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-28

  • Closed date

    2020-12-09

  • Last modified date

    2020-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PCSWS
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

  • RE00 PSY

       UP

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00"}]

Document Information

Modified date:
30 August 2021