IT34361: CTGGA2403 BACKUP OF VM XXXX FAILED, TARGET STORAGE VOLUME NAME CANNOT FIND A SUITABLE VSNAP WITH ENOUGH SPACE FOR THE VM (XXXX)

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus virtual machine (VM) backup can fail
  with the following errors:
  
  CTGGA2364 Exception occurred during
  target volume mapping. Cannot find a
   suitable vSnap with
  enough space for the VM (YOURVM)
  
  CTGGA2403 Backup of vm YOURVM
  failed, target storage volume name .
   Error: Cannot find a
  suitable vSnap with enough space for the
   VM (YOURVM)
  
  The
  problem can still occur even when the disks which exceed the
  space threshold have been excluded.
  
  The problem occurs because
  the code uses the actual size of the VM as seen
  in the data
  store instead of the VM backup size to check if the vSnap
  server has
  enough storage.
  
  
  Spectrum Protect Plus Versions
  Affected: 10.1.6
  
  Customer/L2 Diagnostics (If Applicable)
  N/A
  
  Additional Keywords: VM Size Utilized Excluded
  

Local fix

• None Available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.6                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.7. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• Check the committed size of the VM on a per disk basis so that
  excluded disks are not included.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels