IBM Support

IT34295: ON IBM SPECTRUM PROTECT PLUS GUI, DATA DISPLAYED IN JOB-LISTS AND JOB-DETAILS OF THE JOBS AND OPERATIONS ARE SOMETIMES DIFFERENT

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APAR status

  • Closed as program error.

Error description

  • Normally on IBM Spectrum Protect Plus GUI when a user
    switch between tabs ( running jobs <=> job
    history ) the UI is making API call to get data for currently
    selected tab, during that time he can't switch tabs until all
    data is received.
    
    However from time to time UI is making
    another call to refresh that data. If he switches tab exactly
    at this time new API call won't be made because
    IBM Spectrum Protect Plus already got a pending one.
    As a result IBM Spectrum Protect Plus land on a new tab
    with the data from the previous one.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.7.                                                      *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus Job and Operations screen has been
    fixed to properly show the correct job information in cases in
    which the user switched between history and running tabs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34295

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-21

  • Closed date

    2020-11-20

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024