IBM Support

IT34119: 'installp' reports a path not found error when installing the 'mqm.web.rte' fileset to a non-default location on AIX

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APAR status

  • Closed as program error.

Error description

  • 'installp' reports path not found error when installing
    mqm.web.rte to non-default location on AIX
    For example, if installing to the location:
    the following error is seen:
    installp: APPLYING software for:
            mqm.web.rte (R)
    ./mqm.web.rte.pre_rm[38]: /usr/mq9200/usr/mqm/web:  not found
    The installation completes despite this error, and there is no
    loss of product functionality.

Local fix

  • The error may be ignored.

Problem summary

  • ****************************************************************
    Users of IBM MQ on AIX who are installing the:
    fileset, and monitoring the logged installation information.
    Platforms affected:
    When IBM MQ was being installed on AIX to a non-default
    installation location, an error message was being reported at
    installation time.
    For example, if IBM MQ is to be installed on AIX into the
    following directory:
    the following commands might be used:
    # mkidr mqm01
    # mkusil -R /usr/mqm01
    # installp -R /usr/mqm01 -acgXYd. all
    and the installation would begin.  When it came to install the
    mqm.web.rte fileset, the following output was observed:
    Filesets processed:  34 of 35  (Total time:  2 mins 7 secs).
    installp: APPLYING software for:
            mqm.web.rte (R)
    ./mqm.web.rte.pre_rm[38]: /usr/mqm01/usr/mqm/web:  not found
    . . . . . << Copyright notice for mqm.web >> . . . . . . .
    Once installed, the MQ WebUI component functioned without error.
    The error message is coming from the installation script, which
    was running a:
    command to verify the installation of the fileset, which was not
    using the "-R" argument to specify a user-specified installation

Problem conclusion

  • The installation scripts have been updated to correct the issue
    which was resulting in this error message being reported.
    Please note that as this issue affects the logic within the base
    product mqm.web installation package, it cannot be resolved
    through the application of a fix pack. Remediation will be
    delivered via an update of the base product installation media
    at the versions listed below.
    The fix is targeted for delivery in the following PTFs:
    Version    Maintenance Level
    v9.2 LTS
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'

Temporary fix


APAR Information

  • APAR number


  • Reported component name

    MQ BASE V9.2

  • Reported component ID


  • Reported release


  • Status


  • PE




  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date


  • Closed date


  • Last modified date


  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ BASE V9.2

  • Fixed component ID


Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
25 March 2021