IT34085: SPECTRUM SCALE MMBACKUP FAILS WITH "ANS4005E ERROR PROCESSING '/XXXX/YYYY': FILE NOT FOUND"

APAR status

• Closed as program error.

Error description

• A Spectrum Scale mmbackup fails with the ANS4005E / ANS1228E
  messages and the Backup/Archive Client does not backup the
  directories which are part of a fileset junction path, if the
  following conditions are met:
  
   - A mmbackup of a fileset-level snapshot is done.
   - The Junction path of fileset includes two
     or more directories (e.g. '<mount point>/xxxx/yyyy').
   - There is no backup of directories which are included into a
     junction path on IBM Spectrum Protect server (i.e. this is
     the first backup).
  
  Customer/Support Diagnostics:
   The detailed messages are:
    ANS1228E Sending of object '/mount/xxxx/yyyy' failed.
    ANS4005E Error processing '/mount/xxxx/yyyy': file not
      found
  
  Spectrum Protect Versions Affected: V7.1 and V8.1 on all
                     supported Unix platforms
  
  Initial Impact: Medium
  
  Additional Keywords: TS003835211 GPFS TSM
  

Local fix

•  Run a backup of the junction path of the fileset separately:
  
         dsmc incr /mount/xxxx/yyyy -subdir=no
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client versions 7.1.x    *
  * and 8.1.x running on AIX GPFS and Linux GPFS.                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.11. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• Upon the fix, dsmc will correctly back up all directories which
  form the fileset junction path during a Spectrum Scale fileset
  based mmbackup operation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels