APAR status
Closed as program error.
Error description
If one removes certain components from a Windows 9.1 LTS installation (e.g., MFT), this can make the web console unusable.
Local fix
MQ v9.1 - Uninstall and reinstall the web feature or look to modify Installation again, but do not change anything. This should put back the WebConsole/REST API binary files. MQ v9.2 - Uninstall and reinstall the web feature or look to update the file <MQ_program_directory>\web\etc\server.env reads: ######## # comment block ######## WLP_SKIP_UMASK=true and needs to have two lines added at the end: JAVA_HOME=<MQ_program_directory>\java\jre WLP_USER_DIR=<MQ_data_directory>\MQ\web\installations\<MQ_instal lation_name> eg. The file contents need to look like: ######## # comment block ######## WLP_SKIP_UMASK=true JAVA_HOME=C:\Program Files\IBM\MQ\java\jre WLP_USER_DIR=C:\ProgramData\IBM\MQ\web\installations\Installatio n1
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users of the IBM MQ on Windows and if they are modifying an existing installation adding/removing features from the installation. Platforms affected: Windows **************************************************************** PROBLEM DESCRIPTION: If you install MQ Server on Windows, and then look to modify the installation by adding/removing features. The result is that the MQ WebConsole binary files are removed or will no longer run. eg. C:\dspmqweb 'dspmqweb' is not recognized as an internal or external command, operable program or batch file. or C:\dspmqweb '"java"' is not recognized as an internal or external command, operable program or batch file. "java" '"java"' is not recognized as an internal or external command, operable program or batch file. "java"
Problem conclusion
The Installation process has been updated to prevent the Web Console binary files being removed or them being unable to run after modifying an existing installation adding/removing features from the installation. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 LTS 9.1.0.7 v9.2 LTS 9.2.0.2 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT34002
Reported component name
IBM MQ BASE MP
Reported component ID
5724H7271
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-08-25
Closed date
2020-09-08
Last modified date
2020-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ BASE MP
Fixed component ID
5724H7271
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910"}]
Document Information
Modified date:
06 October 2020