IBM Support

IT33986: PCOMM 14.0.1 (64-BIT) PRINTSCREEN CRASH

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • User is running on a Hebrew locale, BiDi Windows machine. They
    are using PCOMM 14.0.1 (64-bit) to run their CICS application
    with mix of Hebrew and English host data.
    
    They are
    experiencing PCOMM crash while hitting PrtScn key on some of
    their CICS screens.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Personal Communications BiDi and DBCS users          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Characters from BiDi or DBCS code pages copy from one        *
    * variable to other using non-secure string operations causing *
    * the crash as the allocated array size is not sufficient in   *
    * case of longer text strings.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Steps to reproduce the crash:
    1) Open PCOMM display session
    2) Connect to any DBCS or BiDi code page host
    3) Click on print screen Icon from the Tool Bar.
    4) PCOMM will hang and crash.
    

Problem conclusion

  • Code changes have been made in PCSPD.DLL module to make use of
    secure version string operation APIs in place of non-secure
    version.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33986

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-24

  • Closed date

    2020-12-14

  • Last modified date

    2020-12-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PCSPD
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

  • RE00 PSY

       UP

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00"}]

Document Information

Modified date:
30 August 2021