IBM Support

IT33831: ERROR MESSAGE CTGGA1793 IN MAINTENANCE JOB LOG AFTER REMOVING MICROSOFT SQL SERVER FROM INVENTORY

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APAR status

  • Closed as program error.

Error description

  • Following error message can be seen in the maintenance job log
    after removing a Microsoft SQL server from the IBM Spectrum
    Protect Plus Inventory.
     INFO,<time>,CTGGA1773,Disabling log backups of database(s) [DB
    name]
     ERROR,<time>,3,CTGGA1793,Failed to get appServers to
    disable log backup
    
    This only happens if
    - the databases are removed from the SLA
    - the SQL server is removed from IBM Spectrum Protect Plus
    before maintenance job has run
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Initial Impact: Medium
    
    Additional Keywords: SPP,
    SPPlus, TS003756831
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4, 10.1.5 and 10.1.6.   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.7. Note that this is subject to change at the     *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • If an application server is unregistered, no more attempts are
    made to disable the log backups during maintenance.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33831

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-07

  • Closed date

    2020-10-01

  • Last modified date

    2020-10-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024