IBM Support

IT33758: MAILBOX VIRTUAL ROOT NOT CREATED WHEN ASSIGNING PRODUCER ROLE TOAN EXISTING PARTNER

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APAR status

  • Closed as program error.

Error description

  • Mailbox virtual root
    not created when assigning producer role to an existing
    partner. After creating a listening consumer partner and
    creating a routing channel using a static template for that
    partner as a consumer,
    if partner is modified and assigned the
    role as a producer as well, no virtual root is created for the
    partner user account.
    

Local fix

  • B2BISFG-53328
    

Problem summary

  • Users Affected:
    
    All
    
     Problem Description:
    
    Mailbox virtual root not created when assigning producer role to
    an existing partner. After creating a listening consumer partner
    and creating a routing channel using a static template for that
    partner as a consumer,
    
    if partner is modified and assigned the role as a producer as
    well, no virtual root is created for the partner user account.
    
    
    
    Platforms Affected:
    
    All
    

Problem conclusion

  •   Resolution Summary:
    A code fix is provided.
    The issue was that Sterling File Gateway was checking if the
    mailbox for the
    Producer partner already existed. If it did not, then it created
    the mailbox and the virtual root. If the partner was configured
    as a Consumer, the Routing Channel created matched the mailbox
    that would be used for the Producer mailbox - /PartnerName, then
    the mailbox creation and the virtual root creation were
    skipped.
    
    
    
    
    
    Delivered in:
    
    6000303
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33758

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    603

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-31

  • Closed date

    2020-11-11

  • Last modified date

    2020-11-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"603"}]

Document Information

Modified date:
13 November 2020