IT33392: CLIENT BACKUP COMPLETES WITH ANS1832W WARNING MESSAGES, BUT ANS1832W DOES NOT SHOW EXACT EFFECTED OPTION NAME

APAR status

• Closed as program error.

Error description

• The following messages are logged in the dsmerror.log of the
  client:
  ANS1832W The option '________E' is no longer supported
  and will be ignored by TSM client in this release.
  OR
  ANS1832W
  The option '______P' is no longer supported and will be ignored
  by TSM client in this release.
  
  Customer/Support Diagnostics:
  
  Collect the service trace during the backup and search for
  '1832' (ANS1832W) error, then validate the option between the
  <SCROLLPROMPT> and <SUBDIR> options.
  ---------------------------
  ------------------------------------------------
  04/20/2020
  19:41:40.329 [010608] [18900] : ..\..\common\opt\ansopqry.cpp(
  327): calling optApplyServerOption(): item(347) string(Yes)
  force(1)
  04/20/2020 19:41:40.329 [010608] [18900] :
  ..\..\common\opt\optservices.cpp(4667): validating server
  option(SCROLLPROMPT) value(Yes)
  04/20/2020 19:41:40.329
  [010608] [18900] : ..\..\common\opt\ansopqry.cpp( 334): apply
  server option: rc(0) item(347) string(Yes) force(1)
  04/20/2020
  19:41:40.329 [010608] [18900] : ..\..\common\opt\ansopqry.cpp(
  327): calling optApplyServerOption(): item(576) string(10)
  force(1)
  04/20/2020 19:41:40.329 [010608] [18900] :
  ..\..\common\ut\GlobalRC.cpp( 428): msgNum = 1832 changed the
  Global RC.
  04/20/2020 19:41:40.329 [010608] [18900] :
  ..\..\common\ut\GlobalRC.cpp( 429): Old values: rc = 0,
  rcMacroMax = 0, rcMax = 0.
  04/20/2020 19:41:40.329 [010608]
  [18900] : ..\..\common\ut\GlobalRC.cpp( 444): New values: rc =
  8, rcMacroMax = 8, rcMax = 8.
  04/20/2020 19:41:40.344 [010608]
  [18900] : ..\..\common\opt\ansopqry.cpp( 334): apply server
  option: rc(0) item(576) string(10) force(1)
  04/20/2020
  19:41:40.344 [010608] [18900] : ..\..\common\opt\ansopqry.cpp(
  327): calling optApplyServerOption(): item(356) string(yes)
  force(1)
  04/20/2020 19:41:40.344 [010608] [18900] :
  ..\..\common\opt\optservices.cpp(4667): validating server
  option(SUBDIR) value(yes)
  04/20/2020 19:41:40.344 [010608]
  [18900] : ..\..\common\opt\ansopqry.cpp( 334): apply server
  option: rc(0) item(356) string(yes) force(1)
  -------------------
  --------------------------------------------------------
  
  Accord
  ing to above debug messages, the option between the
  <SCROLLPROMPT> and <SUBDIR> options will introduce the ANS1832W
  warning message. In this particular case following options are
  used, the client option 'SNAPSHOTCACHESIZE' is not supported
  for Windows client, it is valid for AIX and Linux clients only.
  
  ----------------------------------------------------------------
  ----------
  SCROLLPROMPT 0 Yes Yes
  SNAPSHOTCACHESIZE 0 Yes 10
  
  SUBDIR 0 Yes yes
  ---------------------------------------------
  -----------------------------
  
  Initial Impact: Low
  
  IBM
  Spectrum Protect versions affected: IBM Spectrum Protect Client
  7.x and 8.x on Windows platform.
  
  Keywords: TS003453154
  ANS1832W Windows SNAPSHOTCACHESIZE
  

Local fix

• 1. Remove 'SNAPSHOTCACHESIZE' option from dsm.opt file if
  exist.
  2. Remove 'SNAPSHOTCACHESIZE' option from client option
  set.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect client  7.1.8, 8.1.2, 8.1.4, 8.1.6,     *
  * 8.1.7, 8.1.8, 8.1.9, 8.1.10 running on Windows and macOS     *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect client  version  8.1.11 on Windows and macOS         *
  * platforms.                                                   *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• Now the name of option in the message ANS1832W is displayed
  correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels