IBM Support

IT33132: JOURNAL BASED BACKUP WON'T RUN ON REDHAT 7.8 AND 8.2.

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APAR status

  • Closed as program error.

Error description

  • Red Hat Enterprise Linux 7.8 and 8.2 introduced changes that
    render these operating systems incompatible with the IBM
    Spectrum Protect Backup-Archive Client journal-based backup
    kernel extension. Therefore, journal-based backup cannot be used
    with these versions of Red Hat Linux.  When the the kernel
    extension attemps to load, the following error displayed in the
    terminal:
    insmod: ERROR: could not insert module filepath.ko: Operation
    not permitted
    ERROR: Failed to start filepath with error 1
    
    Affected versions:
    Backup-archive client v8.1 JBB kernel extension on RHEL 7.8 and
    RHEL 8.2
    Backup-archive client v7.1 JBB kernel extension on RHEL 7.8
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client v8.1 running JBB kernel extension on   *
    * RHEL 7.8 and RHEL 8.2                                        *
    * Backup-archive client v7.1 running JBB kernel extension on   *
    * RHEL 7.8                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The JBB kernel mode extension will fail while loading with   *
    * the error:                                                   *
    *     insmod: ERROR: could not insert module filepath.ko:      *
    * Permission denied                                            *
    *     ERROR: Failed to start filepath with error 1             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is fixed in the backup-archive client version     *
    * 7.1.8.9 and 8.1.11 on  all Linux platforms.                  *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The mount structure changed in the Red Hat kernel.  Our filepath
    kernel extension was updated to handle that change while still
    maintaining backwards compatibility.  With this fix, the kernel
    extension loads successfully.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33132

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-09

  • Closed date

    2020-07-09

  • Last modified date

    2020-07-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
13 February 2021