APAR status
Closed as program error.
Error description
Red Hat Enterprise Linux 7.8 and 8.2 introduced changes that render these operating systems incompatible with the IBM Spectrum Protect Backup-Archive Client journal-based backup kernel extension. Therefore, journal-based backup cannot be used with these versions of Red Hat Linux. When the the kernel extension attemps to load, the following error displayed in the terminal: insmod: ERROR: could not insert module filepath.ko: Operation not permitted ERROR: Failed to start filepath with error 1 Affected versions: Backup-archive client v8.1 JBB kernel extension on RHEL 7.8 and RHEL 8.2 Backup-archive client v7.1 JBB kernel extension on RHEL 7.8
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Backup-archive client v8.1 running JBB kernel extension on * * RHEL 7.8 and RHEL 8.2 * * Backup-archive client v7.1 running JBB kernel extension on * * RHEL 7.8 * **************************************************************** * PROBLEM DESCRIPTION: * * The JBB kernel mode extension will fail while loading with * * the error: * * insmod: ERROR: could not insert module filepath.ko: * * Permission denied * * ERROR: Failed to start filepath with error 1 * **************************************************************** * RECOMMENDATION: * * This issue is fixed in the backup-archive client version * * 7.1.8.9 and 8.1.11 on all Linux platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The mount structure changed in the Red Hat kernel. Our filepath kernel extension was updated to handle that change while still maintaining backwards compatibility. With this fix, the kernel extension loads successfully.
Temporary fix
Comments
APAR Information
APAR number
IT33132
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-09
Closed date
2020-07-09
Last modified date
2020-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
13 February 2021