IT33128: ADMIN INTERFACE ATTEMPTS TO DOWNLOAD FONTS.GOOGLE.APIS DURING UPDATE IN AIR GAPPED ENVIRONMENT.

APAR status

• Closed as program error.

Error description

• When updating IBM Spectrum Protect Plus in the admin console,
  
  the process attempts to download items from
  fonts.google.apis.
  This causes problems in air gapped
  environment or environments
  that do not have access to the
  internet.
  
  This is seen when initially logging into the admin
  interface. Once
  this times out, and the hotfix button is
  clicked, the problem is seen
  again.
  
  Keywords:TS003187770
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.5 and 10.1.6.          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DISCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.  This problem is          *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * levels 10.1.6 ifix2 and 10.1.7.  Note that this is subject   *
  * to change at the discretion of IBM.                          *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus Administrative Console has been fixed
  to not request fonts from external online sources.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• admin    console
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels