IT32976: BLANK SCREEN ISSUE DUE TO DEVICE NOT AVAILABLE IN HOD

IBM Host On-Demand 14.0.2
IBM Host On-Demand 13.0.4
IBM Host On-Demand 12.0.6

APAR status

• Closed as program error.

Error description

• End-user receives a HOD Blank Screen issue and is present even
  after connect/disconnect due to a "Device Name is in Use"
  error.
  
  This issue occurs when the HOD socket connection is
  not closed properly and is addressed by adding the
  CONNECTION_DEVICE_NOT_AVAILABLE variable in the Disconnect
  method, to manage the session connection.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Host On-Demand users                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After 2 hours of idle time, the session shows a blank screen *
  * and disconnect/connect does not work.                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When Keepalive and autoreconnect are set as Yes, a blank screen
  can be seen on a 5250 session by not giving any input after 2
  hours and the user is unable to disconnect/connect the session.
  

Problem conclusion

• Changes have been made to the IBM Host On-Demand to address this
  problem.
  
  Fix scheduled for IBM Host On-Demand 12.0.6, 13.0.4 and 14.0.2
  Refresh Packs
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• HOD
  

Fix information

• Fixed component name

  HOD

• Fixed component ID

  5733A5901

Applicable component levels

• RC00 PSY

     UP

• RD00 PSY

     UP

• RE00 PSY

     UP