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IT32954: IBM SPECTRUM PROTECT PLUS BACKUP FAILS DUE TO DUPLICATE UUID

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus backup fails due to duplicate UUID.
    
    [2020-03-30T08:57:13.907Z] ERROR asyncTaskExecutor-1263
    c.c.e.s.protection.hypervisor.nativesnap.MessageUtils
    
    1585555200126 Unprotected vm: ABC. Last error: [*VM unique ID
    doesn't match backup specification. Please check for duplicate
    UUIDs for VM ABC_Adm]*
    VM 'ABC' and VM 'ABC_Adm' have the same
    UUIDs within VMware.
    
    IBM Spectrum Protect Plus versions affected: 10.1.4 and 10.1.5
    

Local fix

  • Move the VM's to separate SLA or Contact VMware for steps to
    change the UUID
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5, 10.1.6, 10.1.7,      *
    * 10.1.8                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed in IBM       *
    * Spectrum Protect Plus level 10.1.9. Note that this is        *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • The fix for this issue is to use the VM key in all backup
    operations which is guaranteed to be unique instead of VM UUID
    which is not.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32954

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-22

  • Closed date

    2021-09-16

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Hypervs  VMware
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024