Fixes are available
APAR status
Closed as program error.
Error description
Affected are customers using the First Alive algorithm in DNS settings DataPower only uses the Time To Live (TTL) value in the DNS A Record. The device should also consider the TTL value passed in the CNAME field, then use this value if it is shorter than the TTL value of the A Record
Local fix
Customers can work around this issue by using the Round Robin algorithm in DNS settings
Problem summary
The fix will compare the TTL from the A/AAAA & CNAME records and choose the minimum.
Problem conclusion
Fix is available in 10.0.1.1 and 2018.4.1.14 For a list of the latest fix packs available, please see: https://www.ibm.com/support/pages/node/83105
Temporary fix
Comments
APAR Information
APAR number
IT32937
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
18X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-05-20
Closed date
2020-11-16
Last modified date
2020-11-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R18X PSY
UP
RA0X PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
Document Information
Modified date:
27 September 2021